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- Use Varypilot only for applications, domains and data you are authorized to manage.
- Trials and subscriptions require clear billing choices and renewal consent.
- Your mandatory statutory rights remain applicable.
The service
Varypilot provides tools for experiment configuration, targeting, variation delivery, QA and conversion/revenue analysis. Use is subject to the plan and features made available to your workspace. The service is designed for professional product and engineering workflows.
Contact hello@varypilot.com for service or contracting questions. Service contact and hosting information are listed in the legal notice. A separately agreed written commercial agreement governs any specifically negotiated services.
Accounts and responsibilities
Keep account access and server credentials secure. Only invite people authorized to access your workspace, assign appropriate permissions and remove access when it is no longer needed. You are responsible for the domains, scripts, experiment content, events and data you connect.
Do not send sensitive personal data, passwords, private keys or payment-card information in visitor identifiers, experiment properties or support messages. Obtain required permissions and consent from visitors to your own websites.
Plans and subscriptions
Starter, Pro and Enterprise are paid plans with monthly or annual billing. Starter includes one connected domain, Pro up to three, and Enterprise up to five. A custom enquiry does not create a subscription or charge.
Annual billing is a single payment equal to eleven monthly payments for twelve months of access. The selected amount, currency, billing interval and applicable taxes are shown before payment confirmation. Only the billing account owner may accept recurring payments.
One free trial is available per account across Starter and Pro: thirty days on Starter or seven days on Pro. A payment method is required upfront. No subscription fee is charged during the trial. Unless automatic renewal is turned off before the trial ends, the saved payment method is charged at the accepted recurring rate and interval.
Black Friday offer and cancellation details are set out in the billing policy. A promotional discount is not an assurance that every future standard plan price will remain unchanged.
Access, cancellation and results
Manage renewal, payment methods, invoices and billing-period changes from your profile. Turning renewal off keeps current access until the displayed trial or paid-period end date. Afterward, experimentation and additional teammate access pause until an active subscription is restored.
Past results remain accessible to the billing account owner, subject to retention settings and applicable account restrictions. Cancellation does not itself request data deletion. Contact us separately for account closure or data-return requests.
Data and connected services
You retain your rights in your content and are responsible for having the rights necessary to provide and use it. Processing of personal data is described in the privacy and data-processing pages. Third-party payment, authentication and optional AI services also have their own terms.
Connecting an external AI client grants only the scope you authorize. Review access carefully and revoke a connection when it is no longer needed.
Results and availability
Experiment outcomes depend on the integration, traffic, measurement plan and statistical assumptions. Review data quality and the planned measurement horizon before making a decision. A published configuration may remain cached briefly; monitor delivery when changing or stopping experiments.
No guaranteed uplift, uninterrupted availability or service level is included unless expressly agreed in writing. We may restrict access proportionately to investigate abuse, protect users or comply with law. Mandatory rights and any specifically agreed obligations remain applicable.
Questions and changes
Essential account, billing and trial reminders may be sent to the billing account owner. Promotional emails remain optional. We communicate material service or commercial changes where required by the applicable agreement or law. Contact hello@varypilot.com for billing errors, disputes or service questions.
Let’s make it clear.
For a privacy request, billing question or a specific agreement, write to our team.