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Billing & cancellation

Know what happens today, and what happens next.

Updated 9 November 2026·3 min read
Privacy policyCookie policyTermini di servizioBilling & cancellationData processing & providersAcceptable useAccessibilityLegal notice
In questa pagina01Starting a trial02Automatic renewal and billing periods03Black Friday Pro offer04Turn renewal off05Billing errors and refunds06Payment problems and reminders
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In questa pagina
01Starting a trial02Automatic renewal and billing periods03Black Friday Pro offer04Turn renewal off05Billing errors and refunds06Payment problems and reminders
At a glance
  • Starter offers thirty days free; Pro offers seven days free, once per account across those plans.
  • A payment method and affirmative renewal agreement are required; the trial begins with €0 due.
  • Turn renewal off before the displayed end date to prevent the next subscription charge.
01

Starting a trial

Select a plan and billing period in Profile & billing, review the amount and renewal terms, then continue to Stripe’s secure checkout. An eligible Pro selection starts a seven-day trial; an eligible Starter selection starts a thirty-day trial. The free period starts when the subscription is confirmed through checkout.

A payment method is collected for later renewal. The subscription fee is zero during the trial. Account eligibility is checked on the server; starting a new workspace does not create another free-trial entitlement.

02

Automatic renewal and billing periods

At the end of the trial, Stripe begins charging the saved payment method at the selected monthly or annual rate, plus applicable taxes, unless renewal has been turned off before the trial ends. Monthly plans renew each month; annual plans renew each year.

Annual pricing is a single payment equal to eleven monthly payments for twelve months of access. Your actual selected amount and interval are displayed before confirmation. Subscription settings, invoices and payment methods are managed from your profile and the secure payment portal.

03

Black Friday Pro offer

BLACKFRIDAY15 gives eligible new subscribers 15% off monthly or annual Pro renewals while that Pro subscription stays active. Start checkout by 12 November 2026 at 07:40 CET (06:40 UTC), then complete it within the validity displayed by checkout. The public countdown uses this fixed deadline.

The discount is applied automatically to eligible Pro checkouts during the offer. The discounted monthly rate is €867 instead of €1 020; annual billing is €9 537 instead of €11 220, before applicable taxes. The first subscription charge follows the eligible seven-day free trial.

The code applies only to Pro and first-time transactions; discounts cannot be combined. Canceling and starting a new subscription after the offer ends does not restore the offer. Once the redemption window closes, Pro keeps its seven-day trial for eligible accounts at standard pricing.

04

Turn renewal off

Open Profile & billing and turn automatic renewal off before the trial or paid period ends. Access continues to the displayed end date. After that date, experimentation pauses and teammate access is suspended; the billing account owner can still read past results subject to retention settings.

Re-enabling renewal requires reviewing and accepting the displayed recurring amount and start date. Changing the plan or billing interval in the payment portal can end a trial or create an immediate charge; review the amount and date there before confirming.

05

Billing errors and refunds

Cancellation stops future renewals; it does not itself issue a refund for an already billed period. Contact hello@varypilot.com with the invoice reference if you believe a charge is incorrect or want to request a refund. Do not send payment-card details.

Refund and withdrawal requests are handled under the applicable agreement and mandatory law. Where a consumer right of withdrawal applies, it remains available; using a trial does not by itself waive mandatory rights.

06

Payment problems and reminders

A failed or unconfirmed payment may limit experimentation access. Review payment status and update the payment method in the secure portal. Essential trial-end, renewal and payment notices remain enabled; optional trial tips and promotional offers can be unsubscribed separately.

A real conversation

Let’s make it clear.

For a privacy request, billing question or a specific agreement, write to our team.

hello@varypilot.com
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